Terms of service
Last Updated: 1/1/2026
Please read these Terms of Service ("Terms") carefully before using MYNDRA's website or purchasing our products. By accessing or using our website, you agree to be bound by these Terms.
1. Agreement to Terms
By using our website or making a purchase, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our website or purchase our products.
2. Eligibility
You must be at least 18 years of age to purchase products from MYNDRA. By making a purchase, you represent that you are 18 or older and have the legal capacity to enter into this agreement.
3. Products and Services
Product Information:
- We strive to provide accurate product descriptions, images, and pricing
- We reserve the right to correct errors or update information without notice
- Product availability is subject to change
- We do not guarantee that products will always be in stock
Dietary Supplements Disclaimer:
- Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease
- These statements have not been evaluated by the Food and Drug Administration (FDA)
- Consult your healthcare provider before using our products, especially if you are pregnant, nursing, taking medication, or have a medical condition
- Individual results may vary
4. Orders and Payment
Order Acceptance:
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order for any reason
- Payment must be received before orders are processed
Pricing:
- All prices are in U.S. Dollars (USD)
- Prices are subject to change without notice
- We are not responsible for pricing errors
Payment Methods:
- We accept major credit cards, debit cards, and other payment methods as indicated at checkout
- Payment processing is handled securely through our payment processor
- You authorize us to charge your payment method for the total amount of your order
5. Shipping and Delivery
- Orders are typically processed within 3 business days
- Standard shipping takes 5-7 business days after processing
- We currently ship to addresses within the United States only
- We are not responsible for delays caused by shipping carriers or circumstances beyond our control
- Risk of loss passes to you upon delivery to the shipping carrier
6. Refunds and Returns
Please refer to our Refund Policy for complete details. In summary:
- 30-day refund policy for unopened products only
- Customer is responsible for return shipping costs
- Refunds processed within 5-7 business days after receipt and inspection
7. Prohibited Uses
You may not use our website or services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malware
- Engage in fraudulent activity
- Harass or harm others
- Scrape or copy content without permission
- Resell products without authorization
8. Intellectual Property
All content on our website, including text, images, logos, graphics, and trademarks, is the property of MYNDRA and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.
9. User Accounts
If you create an account:
- You are responsible for maintaining account confidentiality
- You are responsible for all activity under your account
- You must provide accurate and current information
- We reserve the right to suspend or terminate accounts for violations of these Terms
10. Limitation of Liability
To the fullest extent permitted by law:
- MYNDRA is not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for the product
- We are not responsible for allergic reactions, adverse effects, or misuse of products
- Use of our products is at your own risk
11. Indemnification
You agree to indemnify and hold harmless MYNDRA from any claims, damages, or expenses arising from your use of our products or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the United States and the state in which MYNDRA operates, without regard to conflict of law provisions.
13. Dispute Resolution
Any disputes arising from these Terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our website constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Contact Information
For questions about these Terms of Service:
- Email: support@getmyndra.com
- Business Address: 680 North Lake Shore Drive, Chicago, IL 60611