Privacy policy

Last Updated: 1/1/2026

MYNDRA respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information You Provide:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment processor)
  • Order history and purchase information
  • Communication preferences

Information Collected Automatically:

  • Browser type and version
  • Device information
  • IP address
  • Cookies and similar tracking technologies
  • Pages visited and time spent on site
  • Referring website addresses

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about your orders (confirmations, shipping updates)
  • Send marketing emails and SMS messages (with your consent)
  • Improve our website and customer experience
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Respond to customer service requests

Marketing Communications

With your consent, we may send you:

  • Promotional emails about new products, special offers, and updates
  • SMS/text messages about sales, restocks, and exclusive deals
  • Abandoned cart reminders

You can opt out at any time by:

  • Clicking "unsubscribe" in any email
  • Replying "STOP" to any SMS message
  • Contacting us at support@getmyndra.com

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers:

  • Payment processors (to process transactions)
  • Shipping partners (to fulfill orders)
  • Email and SMS marketing platforms (to send communications)
  • Analytics providers (to improve our website)

Legal Requirements:

  • When required by law or to protect our rights
  • To prevent fraud or security threats
  • In connection with a business transfer or sale

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Deliver targeted advertising
  • Track abandoned carts

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Data Security

We implement industry-standard security measures to protect your information, including:

  • Secure Socket Layer (SSL) encryption
  • PCI-compliant payment processing
  • Secure data storage
  • Regular security audits

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact us at support@getmyndra.com

Children's Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or our data practices: